Plain English Summary
MyHomie ("we," "our," or "us") operates the MyHomie web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Information you provide
- Account information — name, email address, and password when you sign up
- Home profile data — home details such as address, size, age, systems, and appliances you add
- Task and maintenance data — tasks you complete, notes, and photos you upload
- Payment information — processed by Stripe; we never store your full card number
- Communications — messages you send through in-app chat or support
Information collected automatically
- Usage data — pages visited, features used, and time spent in the app
- Device information — browser type, operating system, and device type
- Tracking data — UTM parameters, referral codes, and affiliate codes from the URL that brought you to MyHomie (used to measure marketing effectiveness)
- Log data — IP address, access times, and referring URLs
Plain English Summary
2. How We Use Your Information
We use your information to:
- Provide and maintain the MyHomie service
- Generate personalized home maintenance schedules and recommendations
- Send task reminders, weekly summaries, and health alerts (based on your notification preferences)
- Process payments and manage subscriptions
- Analyze usage patterns to improve the product
- Measure marketing campaign effectiveness
- Respond to support requests
- Detect and prevent fraud or abuse
3. Information Sharing
We do not sell your personal information. We share data only with:
- Service providers — Supabase (database hosting), Vercel (application hosting), Stripe (payments), and email delivery services, bound by data processing agreements
- Legal requirements — when required by law, court order, or to protect the rights and safety of MyHomie and its users
- Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to you
Plain English Summary
4. Cookies & Tracking
We use the following cookies:
- Session cookies — keep you logged in (essential, httpOnly)
- Tracking cookie — stores UTM and referral parameters for 30 days to attribute signups to marketing campaigns (httpOnly, not used for advertising)
We use Vercel Analytics and Speed Insights for anonymous, aggregated performance metrics. We do not use third-party advertising trackers or share data with ad networks.
5. Data Security
We protect your data using:
- HTTPS encryption for all data in transit
- Encrypted database storage via Supabase (AES-256)
- Passwords hashed with bcrypt (never stored in plain text)
- Payment data handled entirely by Stripe (PCI DSS compliant)
- Admin access restricted and logged via audit trails
While we implement industry-standard safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify affected users promptly in the event of a data breach.
6. Data Retention
We retain your data as follows:
- Account data — kept while your account is active, deleted within 30 days of account deletion
- Home and task data — kept while your account is active
- Payment records — retained for 7 years for tax and legal compliance
- Analytics data — aggregated and anonymized after 90 days
- Tracking cookies — expire after 30 days
7. Your Rights
Your Rights
- Access — request a copy of all personal data we hold about you
- Correction — update or correct inaccurate information
- Deletion — request deletion of your account and associated data
- Export — download your data in a portable format
- Opt out — unsubscribe from marketing emails at any time via notification preferences
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at privacy@myhomie.app or use the account settings page. We will respond within 30 days.
If you are a resident of California (CCPA), the EU/EEA (GDPR), or another jurisdiction with data protection laws, you may have additional rights. We honor all applicable data subject requests.
8. Children's Privacy
MyHomie is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we will also send an email notification.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@myhomie.app